PacificHost Hosting Review, Rating & Discount 2013

One of the slowest hosters, and the lie every time you call. I started with them 4/22/11, and on the 23rd I was requesting support and there response was it works for us! I said no it does not work, they wrote back sorry your ip was blocked. NP. 4 hrs later I'm contacting them back. and their response oh your ip was blocked.

4/30/2011: Contacting them again this time a domain issue.

5/01/2011: I'm back and they say sorry we are doing migrations.

4/27/2012: and it was taking sometimes 2 to 3 minutes to load a page. Which after 3 days they said it was a permissions issue and wouldnt happen again.

1/23/2013: I got on chat and complained about ungodly speeds ( 1 time it took over 5 mins) they suspended me for 2 many nodes (found out it was a master email account I didnt know about) they deleted then said that and permissions where the speed issues. also happened in Feb (26ish) (moved a main site to another hoster) and in the beginning of March.

3/28/2013: all sites down. They Got them back up and blamed me for doing a WP update also a permissions issue they fixed. They said I was using to much memory (Small WP site with under 40 articles, and maybe on a good day 50 people visiting, Had many hours in layout and design)

3/29/2013: Toby got involved, by noon my main site hosted there was gone and they had no backups and blamed it on a mystery person I told them to cancel the account and Toby said we would refund my last payment. They didnt refund me, but Billed me again 3 weeks later.

This place is a disgrace, I would not recommend this Hoster to anybody. And contacting management forget it. And when they respond to this dont listen to them, as I have all the emails to back all I have said plus more. I would say out of 2 years of service I had 1 year of ok (slow) and 1 year of hell. Maybe I need to contact a Attorney.

I've been applying Pacifichost regarding 3 months and wanted to reveal my expertise to date. The support may be clean to date without any distractions.

We've utilized the actual are living chitchat several times, one ahead of We registered along with another after i registered, simply because We weren't certain tips on how to build my nameservers they arrange it in my opinion which was trendy. I've the actual supplier consideration by the way therefore I am just primarily using them for your totally free WHMCS license which preserves myself lots of dollars along with We was able to deploy which with the specialist within cpanel.

Usually We haven't much got any kind of complaints about the actual support to date however We'll be sure you post any kind of messages.

I own several web design agencies and host over 1400 websites on 30 plus hosts around the globe, and have always favoured cpanel. At first glance I was impressed by their website and promises of uptime and superior customer service.

How wrong could I have been, I moved 11 websites from my hostgator plan (same price and features) and as always tracked their uptime with uptime robot and webmaster tools (Google) over 5 months I had over 150 messages from Webmaster tools stating the Bot could not access my sites, a further 214 message from uptime robot telling me my sites were down (and sometimes not all at the same time??). with a uptime score of 73%

There customer service is non existent, each time telling me to upgrade to a bigger more expensive package.

You just have to look round the web on other review sites to realise what a bunch of cowboys this company really is.

The final straw for me came when 10 of my sites had their Mysql databases deleted over night, and when I asked them to roll them back was informed that they did not have back ups (unlike every other host I have ever used). also it took them 3 days to tell me this, after submitting 4 tickets.

I have all the evidence from uptime robot and Google, and their Mickey Mouse Support system copied and will be documenting my whole nightmare on my blog, as well as launching a legal battle against them for false advertising and in my opinion fraud.

I just hope this review (along with the 100 or so I have/am writing about them all over the web) will save other people from suffering as we did and the hands of these morons.

We are in the process of setting up a design company and the guys at Pacific Host helped us get setup and running with our WordPress website, it was having an issue through the auto installer in Softaculous and they fixed the issue and sent us back our login, and they added some neat plugins into WordPress that I didn't even know existed, one blocks spam so we really appreciate the extra effort these guys went into going above and beyond into helping us. They have a good response on tickets and offer a load of extra stuff that I've never had before with my other hosting company. Great job guys, fantastic service!

This is a good company, they've been around for a few years and their reviews go far back enough to prove it. As always when signing up with a new host I'm a little iffy even with the money back guarantees they all offer, as some will outright lie and refuse to offer you a refund. The order process was relatively fluid, however my order originally got declined and I had to send in a copy of my ID, apparently so because I'm nowhere near my billing address at the moment. That was a bit of a hassle but it's not their fault as I know online fraud is a big industry.

I signed up with Pacifichost because I needed streaming video in the hopes of broadcasting some little league games around where I live, however I didn't ask them specifically if the "web hosting" service supported it and I later found out that it didn't, and I had to upgrade to a vps. Again it wasn't their fault though, as before I signed up I never asked them what specific service it was supported under. I did end up agreeing to move to a VPS plan and they moved my site over and they installed what is called "red5" that allows the video streaming to take place. Still trying to work out the kinks with my developer but for the most part I'm happy with their service and I haven't seen any red flags or things that would concern me.

I've only been with them for about 2 months now but I'd rather put up a review about my initial experience before I forget, if anything else happens I'll be sure to update you guys.