Generally, the money back guarantee of BlueHost only works for their shared web hosting service, but not including the purchase of SSL certificates, Site backup service, SEO service, and any other additional paid service you picked in the checkout. Because BlueHost has to paid their partners for these services when you sign up, but these services are not refundable to BlueHost when you cancel the account.
BlueHost cancellation policy is consist of 3 critical periods as below:
- Cancelled within First 3 Days: you can get all the money you paid for BlueHost shared web hosting service except the above services.
- Cancelled Before 30 Days: you will be charged $11.95 for the free domain name with the hosting plan, but you will remain the full ownership and control of the domain for a year. You can decide to host the domain name with BlueHost or transfer elsewhere. Take an example. You paid 3 years plan for $142.2 including a free domain name initially. Within the 30 days, you will get $130.25 ($142.2 - $11.95) in the refund.
- Cancelled After 30 Days: you will get the pro-rated refund of your shared web hosting service, less $11.95 per "Free Domain Name". Take an example. You paid 3 years plan for $142.2 including a free domain name initially. After 2.5 months, you will get $119.4 ($142.2 - $11.95 - $10.85) in the refund that $10.85 is calculated by ($142.2 - $11.95) / 36mo * 3mo. You will still have the full ownership and control of the domain for a year.
BlueHost includes a free domain name for life with your shared web hosting plan. In fact, BlueHost paid approximately $10/year to the ICANN (Internet Corporation for Assigned Names and Numbers). Once a domain name is registered, it cannot be cancelled at any time. So, if you cancel the account in 3 days, you will get full refund although BlueHost has already paid $10 to the ICANN.
We did the cancellation test against BlueHost. We signed up the BlueHost professional hosting plan for 2 years with a free domain name, cancelled the account on the third day, and got the full refund in the next 3 days successfully. In the live chat, BlueHost support staff was very nice and would not ask you a lot of questions and persuade you changing the mind.
BlueHost is the largest shared web hosting company with 15 years' experience and background. BlueHost has 3 dedicated data centers that invested over 12 million USD by themselves. Now they have 500 staffs serving for approximately 2 million customers and they're still fast growing with 20,000 new customers added for each month. Absolutely, your purchase with BlueHost is risk-free and worry-free.
BlueHost professional hosting is starting at $6.95/mo regularly, but now they're making a special 44% discount for $3.95/mo.
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